Hassle-Free Way of Getting PSA Certificates

by Rizanoia

During this COVID-19 pandemic, internet access has been essential to the majority of Filipino citizens. With the new normal, we can still do our day-to-day things while protecting ourselves from the virus. Aside from online shopping or working from home, you can now also process your PSA documents via online. In this post, I will share a hassle-free way of getting your PSA certificates through PSAHelpline.ph.

What is PSAHelpline.ph?

PSAHelpline.ph has been providing full-service website since 2013. This website serves people who prefer to process their PSA certificates online and receive at their doorstep. They are also authorized by the Philippine Statistics Authority (PSA) so you can be assured that the document you will receive is legit.

How to Get a Birth, Marriage, or Death Certificate or CENOMAR Online via PSAHelpline.ph

Here are the step-by-step process to get your PSA certificates online.

Step 1. Go to psahelpline.ph and click “Order Now” button.

Step 2. Choose the type of certificate you need and check “I Accept the Terms and Conditions and Privacy Policy”. Click the “Continue” button.

Step 3. Answer the questions that follow and click the “Continue” button.

Step 4. Fill out the form 1 to 9 and make sure to enter the correct details.

Step 5. In form #9, enter the required contact and delivery information. Click the “Continue” button.

Step 6. Confirm if all details are correct and select how many copies. Check “I confirm” and the “Continue” button.

Step 7. Choose your preferred mode of payment and follow the payment instruction.

After payment has been made you will receive emails about the status of your order. Once you received email notification that your order has been dispatched, you can expect to receive the document depending on your delivery address.

  • For Metro Manila, the document will be delivered within 3-4 working days. 
  • For Provincial, the document will be delivered within 3-8 working days.


Be present and prepare your valid ID upon delivery. In case you’re not around, you may call them at (02) 8737-1111, Monday to Saturday excluding holidays, from 8:00 am to 5:00 pm to make delivery arrangements.

How much are the PSA Certificates of PSAHelpline?

My Thoughts About PSAHelpline

In my experience, I got our PSA Certificate of Marriage within the expected delivery frame. It was truly hassle-free since I don’t have to go to their office and fall in line. Just keep in mind, that it is recommended to process your application after 2-3 months posting period to make sure that it was already received, verified, and converted into a digital format by the PSA.


For more inquiries, you may check their FAQs page or contact them through the following:

  • help@psahelpline.ph
  • (02) 8737 1111

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